This is my first review

This is my first review of any business and it could not go to a more deserving business.

Both Leia and Mitchell were outstanding in their communication and overall care from start to finish.

Special thanks to Mitchell for his display of genuine sympathy the night I called.

Thank you both so much!

Lawson Freeman

This is run by two

This is run by two wonderful people who really care about your lost loved furkids. We’ve used their services 3 times now and will continue to do so. Their prices are reasonable and the level of service is awesome.

matt mcilnay

Once again I had to

Once again I had to make a call to Ms. Leia…My beloved Basset Hound Ollie Rufus Radley Aladesipe passed away unexpectedly on Tuesday on April 30th…Ms. Leia had closed for the day by the time my sister Sherry & Boyfriend Brandon got off from work. My Sister called her and told her the situation and she met us back over at the office around 6pm that night. so we all coild go to take my baby boy to be cremated. She helped us pick out the Urn and was just so kind and wonderful. Mater of fact the wood box I wanted had been discontinued and she just used it for show and Sold us that beautiful box anyways. Ms Leia & her husband Mitchell are the kindest, most loving people that you will ever meet. They love their clients and go above and beyond to make a horrible, traumatic experience go as smooth as possible. She had my Ollie ready for me to pick up the next day and she even made 2 paw prints for me and kept some of his hair for me also. I placed his hair in the baggie in the urn with him and picked out one of my favorite pictured to put in the front of the urn he is in. I would recommend if you lose a pet and have the means to pay for cremation the Nashville Pet Crematory is the place to go…they are so kind and reasonably priced!l

Jennifer Aladesipe

We recently had to say

We recently had to say goodbye to our family dog, Sassy. Nashville Pet Crematory and Mitchell went out of their way to help us through a difficult time. Mitchell was sympathetic and compassionate about our loss. I can’t recomend them enough and I’m very appreciative to Mitchell for his genuine kindness.

Jon

I would have given them

I would have given them 5 stars but on the day i dropped off my Gizmo, i asked for the blanket she was in. I was told i would get it when i picked her up. When i got there to get her, my blanket was missing. She said they lost it but would find it and bring it to me. When they found out i drove over an hour to get there, it became we will mail it. Its been 3weeks and I’ve called and called and i was told they are too busy for me. Ive broke my elbow but it looks like if i ever want her blanket back i have to make that drive again myself. Very disappointing!..took a month but I got my late fathers blanket back. 5 stars!!

Stacey Dyer

Excellent

Very respectful, enjoyable experience given the circumstances. Highly recommended.

Ken

Worst experience I have had

The gentleman on Sunday was great name Mitchell. Took very good care. The woman that was supposed to call me and never did and never answered the phone from my number was the worse. I had to call from another number after leaving 2 messages and she claim never received. She does not care about anything but getting your money. After 3 days of calling and her telling me I didn’t leave a message and she texted me. I could get my pet when she said I could which was not what I paid for or expected from this type of business. I had to tell her I would call the cops and she said go right ahead she would not be there when I came to pick up his remains. I ask for Mitchell and she finally had him call me. He apologized and drove from Clarksville to meet with me and take care of the issue. He was the person who actually preformed the service. I do not ever recommend using this service and I will be reporting this to BBB and anyone else I can. This is not what a person should have to go through in this time of suffering and especially being a service pet. Now I question if I even got my pets remains back. With this type of customer service from what I’m being told his a owner this is crazy. This was one of the worst services I’ve ever experienced and I hope that another family does not go through this. Please be cautious if you use this place.

RayTurner

Absolutely the best experience in

Absolutely the best experience in such a hard time. They took care of my sweet baby, told me they placed her respectfully and took the best care, hand delivered the remains to my house, and grieved right along with me. In such a hard time, the wonderful people here did everything they could to make it as easy as possible. Leia is a dream to work with and checked up on my after it was all done.

Jessie Randall

Very caring

The service is top notch, with no mixing of pets’ ashes, and she couldn’t have been nicer. My Dixie died late Saturday afternoon and she met me Saturday night. We would definitely use this company again.

There is a variety of containers and urns from which to choose for your fur baby, and I found the whole process to be more in my control. I would never again let a veterinarian send my pet away for this service.

Thank you Nashville Pet Crematory for your kindness and extra care.

Barbara Lamb

These people are so very

These people are so very kind and cooperative. The very kind of people you need when you are facing the devastation of losing a pet.

Jan Evans

Incredible service at such a difficult time.

Nashville Pet Crematory goes above and beyond what I could ever expect. After losing a beloved pet of over 11 years I called on Labor Day (thinking no one would answer due to the holiday). I was wrong….Leia answered the phone and didn’t hesitate to come meet me and take care of everything. She was very compassionate and professional and I would highly recommend their services.

Jon

I wanted to write this

I wanted to write this review much sooner, As Lia and Mitchell at Nashville Pet Crematorium deserves high marks, but it has taken me a month to get myself where I was able to do so after our loss.

Sadly my fur baby passed on at 14 1/2 yrs old. It was very hard on me and our family. We love our pets so very much. Taking him to do this difficult last deed was truly so heavy on my heart, but Mitchell took my fur baby boy out of my arms and told me, ” don’t worry we will love him and take care of him as if he was our very own, b/c we have been in your place before. We understand how hard this time can be”.
Lia his wife was so sweet. She was so patient and understanding as I picked out a special urn for our boy. I truly felt as though they were friends, helping us.
It is never ever easy losing a pet, but somehow through their love and kindness shown to us, it helped. Sometimes the smallest deed of kindness can mean the most. I highly recommend this small family owned business that understands that our pets are our family too. They have called twice over the last month to check in on me. That was so kind of them.
I hope I never lose another pet, but unfortunately, life and death is fact and hard, but I know where I will always go in trust with my family fur babies. Thank you, Lia and Mitchell
Nancy and fur baby Simon

Know your heart

Nashville Pet Crematory was very

Nashville Pet Crematory was very kind & professional! Lelia did everything she promised she would do. I would definitely use her service again!

Curt Givens

Thank you ❤️Leia and Mitchel

Thank you ❤️Leia and Mitchel
I just can’t say enough nice things to express how much better Mitchel made me feel as he picked up my sweet Bay. And Leia for your kindness ❤️

MsFrankie128

My dog Dylan died late

My dog Dylan died late on Friday night, and on Saturday morning I called Nashville Pet Crematory after seeing the many positive reviews online. Mitchell met me the same morning at their office so I could drop off my pup. It’s clear that husband and wife Mitchell and Leia do this work because they care about pets and want to help people. They are professional and charge fair prices. I received Dylan’s ashes in a beautiful wooden box along with a pawprint in clay and a thoughtful card. Losing a pet is difficult and it’s nice to know there are kind people like Mitchell and Leia and their company to help you out.

Mary P

I cannot say enough kind

I cannot say enough kind words about my experience with Mitchell at Nashville Pet Crematory. I told him he must have a very difficult job because everyone shares their pain with him- he said he hears the pain, but more than that he hears how much love people shared with their pets. He honestly helped me grieve the day I lost my bun Peter Rabbit. He has such a gentle, sincerity about it him- I’d highly recommend them to anyone during such a delicate time. His wife was just as sweet, kind, and caring. Thank you both for your kindness.

Beth Gobble

Very thankful for this business

Mrs. Leia at Nashville Pet Crematory was absolutely an angel when our precious Lady passed away. She was very easy to work with and her passion for animals is evident. We were confident we chose the right person to take care of our girl. Her customer service is amazing, turn around time from drop off to pick up was fast and prices were very affordable. The fact that one cremation is performed at a time really gave us peace of mind our baby would be back at home with us. Our family definitely recommends Mrs. Leia and Nashville Pet Crematory

Jennifer

Taking care of our beloved Levi

During our sad and difficult time of losing our beloved Jack Russell Levi, I contacted Leia about her services. When I first spoke to Leia she was very kind, sincere, and empathetic to myself and my family. When we arrived at Nashville Crematory, Mitchell was the same as Leia as he understood our feelings and last requests of seeing and being with Levi for as long as possible. Both Leia and Mitchell were very nice to my wife and children while we waited for Levi to be cremated. I would highly recommend Nashville Crematory for anyone who has lost a pet. From the time I first contacted them, until the day we brought Levi home, Leia and Mitchell were very helpful and professional during our days of sorrow. Thank you!

Charles

A quiet place in the middle of everything.

I appreciate y’all so much. Even the location is comforting, in a shady little nook.

Leia was very helpful, and as interested in how I was doing after Felix passed away as she was about guiding me to pick out exactly what I wanted.

Definitely recommend!

Beth

Wonderful people with big hearts.

Wonderful people with big hearts. Eases the pain in difficult process. Thank you!

Justin Young

Precious memories

My experience with Nashville Pet Crematory was so awesome. Triniti Belle was treated like she was a queen yes, she really was. They were so gentle with her and said such sweet words about her and they didn’t even know her. I felt so peaceful from start to finish through every step my baby was treated with grace. And for that I am so greatful to them for there care of my baby. Thank you both and god bless you for doing what you do so caringly.

Gail Callahan

My cat, Sullivan got outside,

My cat, Sullivan got outside, and after 3 days of looking for him, I came home and found that he had been hit by a car outside my home on Sunday, December 20th, 2015.

Not having a permanent place to bury him, I decided to have him cremated.

I was a mess, and luckily my friend was with me to help wrap his body in a blanket and place him in a bag. She found this establishment and called and spoke to a man named Justin who told her I could bring him in first thing the next day and disclosed the pricing would be $135.

When I saw a couple negative reviews, I became weary and I called another place that seemed local. However, the address was wrong and it was all the way in Columbia. The lady was very nice, but it would be $190, with complimentary pickup. I decided to call Justin.

Justin greeted me when I called, and remembered speaking to my friend. His voice was kind. I asked if I should bring him in soon and he urged me to do so. I also asked about seeing him one last time to say goodbye, and he told me he could place the body on a table and cover him nicely so I could have a final moment with him. He also told me he would be cremated privately.

As awful,gut wrenching and pain staking as the whole experience of losing my cat was, the kindness and compassion I felt from Justin really helped me along. He was curteous, professional, swift, empathetic. I had no experience in cremating a pet, so I had no idea what to expect. But he made the experience quick and easy. Never once did I not feel like I was handling the remains of a member of my family. Because Sully was treated as such. Justin even went the extra mile and fulfilled special requests of mine. And now I will have things to memorialize him forever.

I didn’t imagine myself having any peace over the situation as I was full of grief and guilt.

But that night, I felt at peace, knowing I had him back with me, and that I had closure. Had I not seen his face, I might have entered denial, and believed he was still out there.

I hope it is not for a very long time, but when I lose my other pets, I know I will only bring them here.

I can’t thank this establishment, or Justin enough.

Haleigh M.

Nashville Pet Crematory

Two of our families beloved cats passed away, Roogie and Robbie.
We were not quite sure what we were going to do until we were lead to Leia at Nashville Pet Crematory. Leia talked to us and expressed her sincerest condolences, she made the process of saying goodbye to Roogie and Robbie less painless and such more of a pleasant celebration in remembrance and took great care of our friends we highly recommend Nashville Pet Crematory for someone who has lost a beloved family pet. Mitchell was really nice and caring for our pets and our family.
Leia and Mitchell Thank You for helping us in such a time of need!
Willie

Willie Mills

We were treated with love

We were treated with love and respect from start to finish.
Thank you for easing some of the pain.

Frank Hayes

Thank You!

I would like to thank Leia and the Nashville Pet Crematory staff for their love and care when my beloved Alex died. I was left without a crematory option and my boy got sick very suddenly. I reached out to Nashville Pet Crematory on a Sunday night and got an immediate call back. I advised Leia of my situation and that I was taking my Alex to the vet the next morning and I wasn’t sure what was gonna happen. She told me to keep her posted and she would be standing by to help me if I needed a cremation. Unfortunately it was time for my Alex to cross over. I contacted Leia and she was very accommodating and said that I could bring him as soon as I was finished at the vet and she would do a private cremation. Leia and her staff were very open and showed me the crematory and the facility. I felt extremely comfortable there and cannot express enough gratitude for them helping me at the last minute. I prefer to take my pets to the crematory myself and not leave them at the vet and Leia made this possible for me. She made a horrible day a bit better and I will be forever grateful.

Britt Phillips

Compassionate and caring.

Leia has taken care of two of our fur babies. I am impressed with her kindness, compassion and thoughtfulness. I could not offer a higher recommendation.

Paula Austin

There aren’t words enough to

There aren’t words enough to say how grateful I am for all of these people. We lost our boxer who was my daughters dog for 12 years on Memorial Day. Leia not only stayed open for me to bring Angel, our boxer in, but stayed and comforted me through the process. She great recommendations and offered suggestions I hadn’t thought of. She even accommodated a change in the urn. I hope no one has to go through the loss of a beloved animal. But when it happens, I cannot recommend any one else but Nashville Pet Crematory. They did more for my family il than they might ever know.
Chuck Hulse

CK Hulse

Mitchell was the most caring

Mitchell was the most caring amazing person whose genuine sympathy and interest in your fur baby is exactly what is needed during their passing. Our girl passed suddenly and we had her for almost 11 years and my 15 year old who literally grew up with her was devastated but felt so much better after visiting Nashville Pet Crematory, learning about the process and talking about our love for our pet. Highly recommended

Elisheba Israel Mrozik

I used Nashville Pet Crematory

I used Nashville Pet Crematory for the cremation of my beloved Patches. Leia was great on the phone and helped me through the process. When I arrived with Patches, Mitchell was there to greet us he was wonderful. So caring. Leia was there when I picked patches up. She was wonderful and so caring. They made this hard process so easy. Leia even checked in a couple weeks after patches death to check on me. I would recommend them to anyone.

Brittany s

Ashi… Stormy… Pepper

Thank you for taking the utmost care of my babies final arrangements.. I will forever be grateful for the care and love you show your customers.. Ms Leia you have the most compassion heart and love for them as if they were your own.. Having to call you twice already this year has been really hard on me.. But knowing they are taken care of with your professionalism is a comfort to my broken soul… Thank you for being the best company with your services in the Nashville area

Karyn Sloan

I have never met more

I have never met more compassionate strangers in my life. I know that sounds odd but, they don’t know me, my family or, my dog. They cried with us. They comforted us. They TRULY LOVE helping with a very difficult time. The world NEEDS more people like, what I now call my blessing, the staff at Nashville Pet Crematory. Thank YOU for all that you do.

Michelle O'Donnell

Nashville Pet Crematory is Amazing

Two of our families beloved cats passed away, Roogie and Robbie.
We were not quite sure what we going to do until we were lead to Leia at Nashville Pet Crematory. Leia talked to us and expressed her sincerest condolences, she made the process of saying goodbye to Roogie and Robbie less painless and such more of a pleasant celebration in remembrance and took great care of our friends we highly recommend Nashville Pet Crematory for someone who has lost a beloved family pet. Mitchell was really nice and caring for our pets and our family.
Leia and Mitchell Thank You for helping us in such a time of need .
Willie

Willie Mills

I was very impressed with

I was very impressed with the care and compassion i received when i left my little dog Shelby to be cremated. I would highly recommend them to take care of your pets remains.
Thanks..Missy Close and Gary Lee

Missy Close

Thankful

This is by far the only place I would reccomend to family and friends who has lost one of their fur babies. Leia (the owner) is kind, thoughtful, and very generous working with my needs for my pug Moby. I am so thankful, and they are incredibly helpful.

Taylor Neitz

Our beloved Odin of 19

Our beloved Odin of 19 years passed Sunday. It was a very horrible day for us all. I honestly can not have had a better experience with the people of this business. They where very sincere, understanding, and seemed to genuinely care about our loss. I can not say enough great and wonderful words about this place. They took a very painful ordeal and really eased our pain. Thank you so much for everything!!!!

James Totty

Leia was very kind. She

Leia was very kind. She had my Abby cremated the same day we took her there. I appreciate the experience. She was loving understanding. I felt comfortable leaving her in there hands. Thank you!

Dida Evans

I have no words to

I have no words to describe the help that I have been offered in cremating my precious Baby. Will forever be indebted to them. Both Leila and Mitchell are absolutely wonderful people

Rakesh Bery

trustworthy and kind

They have now taken care of two of my furbabies with care and dignity. I am so glad thatI can depend on them when the time comes to handle final arrangements with care. They are very good at working with your need and making you comfortable with the process. This makes grieving so much less complicated. I am glad they are here to serve the community. I definately recommend.

Paula

Best People, Leia & Mitchell are so kind & loving!

Once again I had to make a call to Ms. Leia…My beloved Basset Hound Ollie Rufus Radley Aladesipe passed away unexpectedly on Tuesday on April 30th…Ms. Leia had closed for the day by the time my sister Sherry & Boyfriend Brandon got off from work. My Sister called her and told her the situation and she met us back over at the office around 6pm that night. so we all could go to take my baby boy to be cremated. She helped us pick out the Urn and was just so kind and wonderful. Mater of fact the wood box I wanted had been discontinued and she just used it for show and Sold us that beautiful box anyways. Ms Leia & her husband Mitchell are the kindest, most loving people that you will ever meet. They love their clients and go above and beyond to make a horrible, traumatic experience go as smooth as possible. She had my Ollie ready for me to pick up the next day and she even made 2 paw prints for me and kept some of his hair for me also. I placed his hair in the baggie in the urn with him and picked out one of my favorite pictured to put in the front of the urn he is in. I would recommend if you lose a pet and have the means to pay for cremation the Nashville Pet Crematory is the place to go…they are so kind and very reasonably priced!

Jennifer E Aladesipe

Very good.

Very good.

Sharon Moore
Average Rating: 4.9 stars (based on 40 ratings)

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